Payment options and methods
Custom preplanned funerals can be paid in interest-free instalments or upfront. A deposit of 30% is required and balance can be paid by monthly payments over a period up to 3 years.
Monthly payment instalments are not available for packages. Full payment is required at the time of arranging pre-paid funeral.
Pay online
Pay online using a credit or debit card.
BPAY
Contact your participating financial institution, online or by phone, to pay directly from your cheque or savings account. When prompted, enter the Biller Code and Customer Reference number shown on your invoice.
In person
Present your invoice at a branch to pay by credit card, cheque or cash
Pay by phone
Call 1800 220 888 with your customer reference number and credit or debit card number.